{"id":668,"date":"2026-02-18T00:18:05","date_gmt":"2026-02-18T00:18:05","guid":{"rendered":"https:\/\/monicadiaz360.com\/?page_id=668"},"modified":"2026-03-18T19:55:59","modified_gmt":"2026-03-18T19:55:59","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/monicadiaz360.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"668\" class=\"elementor elementor-668\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc42ed6 e-con-full e-flex e-con e-parent\" data-id=\"bc42ed6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bddaa29 e-grid e-con-full e-con e-child\" data-id=\"bddaa29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a6cef74 e-con-full e-flex e-con e-child\" data-id=\"a6cef74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b174ff5 elementor-widget elementor-widget-text-editor\" data-id=\"b174ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PRIVACY POLICY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d739b elementor-widget elementor-widget-text-editor\" data-id=\"c8d739b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As of: 29 January 2026<br \/>This Privacy Policy explains how Monica Diaz \u2013 Empowerment 360\u00b0, sole proprietorship (Einzelfirma \u2013 Switzerland) (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d), collects, uses, stores, and protects personal data in connection with this website, related online content, and coaching, mentoring, and educational services.<br \/>We are committed to handling personal data responsibly and transparently, in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable depending on the user\u2019s place of residence, the EU General Data Protection Regulation (GDPR).<\/p><p><strong>1. Data Controller<\/strong><br \/>M\u00f3nica D\u00edaz \u2013 Empowerment 360\u00b0<br \/>Sole proprietorship (Einzelfirma)<br \/>Switzerland<br \/>Contact email: hola@monicadiaz360.com<\/p><p><strong>2. Scope of This Privacy Policy<\/strong><br \/>This Privacy Policy applies to:<br \/>This website and its subpages<\/p><p>Related online content and digital resources<\/p><p>Communications via email or WhatsApp<\/p><p>Coaching, mentoring, and educational services<\/p><p>By using this website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.<\/p><p><strong>3. Personal Data We Collect<\/strong><br \/>We collect only the personal data that is necessary to operate the website and deliver our services.<br \/>a) Data you provide voluntarily<br \/>Name<\/p><p>Email address<\/p><p>Information submitted via contact forms or email<\/p><p>Information provided when downloading a lead magnet or subscribing to a newsletter (optional)<\/p><p>Information shared during coaching or mentoring sessions, insofar as it is relevant to the coaching process<\/p><p>We do not request medical, psychological, or clinical information.<br \/>b) Communication data<br \/>If you contact us via email or WhatsApp, we may process your contact details and message content solely for the purpose of responding to your inquiry or providing the requested services.<br \/>c) Technical data<br \/>When you visit this website, limited technical data may be collected automatically, such as:<br \/>IP address (where possible, anonymized)<\/p><p>Browser type and operating system<\/p><p>Date and time of access<\/p><p>This data is used exclusively for basic security, functionality, and website performance purposes.<\/p><p><strong>4. Purposes of Data Processing<\/strong><br \/>Personal data is processed for the following purposes:<br \/>Responding to inquiries and communications<\/p><p>Delivering coaching, mentoring, and educational services<\/p><p>Managing bookings, scheduling, and service-related communication<\/p><p>Providing access to digital platforms or resources (e.g. Google Classroom)<\/p><p>Sending newsletters or updates only if you have explicitly opted in<\/p><p>Fulfilling legal, accounting, or professional obligations (including professional credentialing requirements)<\/p><p>Transactional communications<br \/>Service-related communications (such as confirmations, scheduling information, or program updates) may be sent independently of marketing consent, as they are necessary for the delivery of requested services.<\/p><p><strong>5. WhatsApp Communication<\/strong><br \/>If you contact us via WhatsApp:<br \/>Your contact details and messages are used exclusively for direct, one-to-one communication related to your inquiry or services<\/p><p>Broadcast messages or marketing communications via WhatsApp are sent only with your explicit consent<\/p><p>Viewing WhatsApp status updates is optional and passive; no automated tracking or profiling is performed<\/p><p><br \/><strong>6. Legal Basis for Processing<\/strong><br \/>Depending on the context, personal data is processed based on:<br \/>Your consent<\/p><p>The performance of a contract or pre-contractual measures<\/p><p>Compliance with legal or professional obligations<\/p><p>Legitimate interests related to operating and securing our services<\/p><p><br \/><strong>7. Coaching Confidentiality and Professional Records<\/strong><br \/>Information shared during coaching or mentoring sessions is treated as confidential and handled in line with professional coaching ethics (including ICF principles).<br \/>Coaching notes are kept in a minimal and proportionate manner<\/p><p>No session content is shared with third parties unless required by law, court order, or explicitly authorized by you<\/p><p><br \/><strong>8. Recordings and Testimonials<\/strong><br \/>Coaching sessions, group sessions, webinars, or mentoring activities are recorded only with prior written consent, where applicable<\/p><p>Testimonials or client feedback are published only with explicit consent<\/p><p><br \/><strong>9. Data Retention<\/strong><br \/>Personal data is retained only for as long as necessary:<br \/>Coaching notes: up to 2 years<\/p><p>Administrative, accounting, and contractual records: up to 5 years<\/p><p>Records required for professional credentialing (e.g. coaching hours and client names): retained longer where required<\/p><p>After the applicable retention period, data is securely deleted or anonymized.<\/p><p><strong>10. Data Sharing<\/strong><br \/>We do not sell or rent personal data.<br \/>Personal data may be shared only:<br \/>With trusted service providers strictly necessary for operations (e.g. hosting, digital tools), under appropriate safeguards<\/p><p>Where required by law or competent authorities<\/p><p><br \/><strong>11. International Data Transfers<\/strong><br \/>Some service providers used for communication, content delivery, or administration may process data outside Switzerland or the European Union.<br \/>Where applicable, appropriate safeguards are applied to ensure an adequate level of data protection.<\/p><p><strong>12. Use of AI-Supported Tools<\/strong><br \/>Some content on this website (such as text or audio) may be created or supported using AI-assisted tools to improve clarity, accessibility, or language availability.<br \/>Where AI-supported tools are used, they form part of content creation or delivery processes. All professional services remain under human responsibility, and personal data is handled in accordance with this Privacy Policy.<\/p><p><strong>13. Your Rights<\/strong><br \/>Subject to applicable law and depending on your place of residence, you may have the right to:<br \/>Request access to your personal data<\/p><p>Request correction of inaccurate data<\/p><p>Request deletion of data, where legally permissible<\/p><p>Withdraw consent at any time (without affecting prior lawful processing)<\/p><p>Object to certain processing activities<\/p><p>Requests can be sent to:<br \/>\ud83d\udce7 hola@monicadiaz360.com<br \/>We aim to respond within a reasonable timeframe.<\/p><p><strong>14. Data Security<\/strong><br \/>We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.<br \/>However, no internet-based system can be guaranteed to be completely secure.<\/p><p><strong>15. Children\u2019s Privacy<\/strong><br \/>This website and services are intended for adults only.<br \/>We do not knowingly collect personal data from children under 18.<\/p><p><strong>16. Cookies<\/strong><br \/>This website uses only cookies that are strictly necessary for its technical operation, security, and basic functionality, including cookies associated with the website infrastructure, page builder, and hosting provider.<br \/>We do not use cookies for analytics, marketing, tracking, or user profiling purposes.<br \/>Because these cookies are essential for the proper functioning of the website, they do not require prior user consent.<br \/>You may configure your browser to block or delete cookies; however, this may affect the correct functioning of the website.<\/p><p><strong>17. Changes to This Privacy Policy<\/strong><br \/>We may update this Privacy Policy from time to time.<br \/>The version published on this website is the current and applicable version.<\/p><p><strong>18. Contact<\/strong><br \/>If you have any questions or concerns regarding this Privacy Policy, please contact:<br \/>\ud83d\udce7 hola@monicadiaz360.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf856e elementor-widget elementor-widget-html\" data-id=\"4bf856e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    body{\n        padding-top:0px !important;\n    }\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE PRIVACIDAD Vigente desde: 29 de enero de 2026Esta Pol\u00edtica de Privacidad explica c\u00f3mo M\u00f3nica D\u00edaz \u2013 Empowerment 360\u00b0, empresa individual (Einzelfirma \u2013 Suiza) (\u201cnosotros\u201d, \u201cnos\u201d, \u201cnuestro\u201d), recopila, utiliza, almacena y protege los datos personales en relaci\u00f3n con este sitio web, sus contenidos digitales asociados y los servicios de coaching, mentor\u00eda y formaci\u00f3n.Nos comprometemos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/pages\/668"}],"collection":[{"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/comments?post=668"}],"version-history":[{"count":11,"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions"}],"predecessor-version":[{"id":1888,"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions\/1888"}],"wp:attachment":[{"href":"https:\/\/monicadiaz360.com\/en\/wp-json\/wp\/v2\/media?parent=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}