Vigente desde: As of: 29 January 2026

Please read these Terms and Conditions (“Terms”) carefully before using, accessing, or engaging with this website and any related content, services, or offerings operated by Monica Diaz – Empowerment 360°, sole proprietorship (Einzelfirma) (“we”, “us”, “our”).
These Terms apply to all visitors, users, subscribers, clients, and customers (“you”, “your”) and govern your access to and use of this website, its content, and services.
By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with these Terms, please do not use this website.

1. Ownership and Scope
This website, its subpages, and all related online content—including associated digital platforms and social media pages operated under Monica Diaz – Empowerment 360°—are owned and operated by Monica Diaz, sole proprietorship (Einzelfirma), Switzerland.
All content made available through this website, including texts, videos, audio materials, downloadable resources, programs, workshops, coaching services, and educational materials (“Content and Services”), is provided under these Terms.

2. Eligibility
This website and its services are intended exclusively for adults aged 18 years or older.
By using this website, you confirm that you meet this requirement.

3. Nature of Services – Educational and Strategic Scope
The services offered through this website are based on the provider’s academic background in law and development studies, combined with her professional practice as an ICF-accredited coach and life–career strategist.
All services are provided exclusively within a coaching, mentoring, and strategic reflection framework. They are intended to support clients in areas such as self-leadership, life and career strategy, professional positioning, decision-making, and business or project development from an educational and reflective perspective.
While discussions may touch upon legal, professional, business, or career-related topics, the services do not constitute:
Legal advice

Psychological therapy or mental health treatment

Medical or health services

Career placement or employment agency services

Financial, fiduciary, or other regulated professional advice

No attorney–client, therapist–client, medical, employment agency, or fiduciary relationship is created through the use of this website or the services provided.
Clients remain fully responsible for their personal, professional, legal, financial, and business decisions and are encouraged to seek independent advice from qualified professionals where appropriate.

4. No Guarantee of Results
While we strive to provide high-quality coaching and educational services, no specific outcomes or results are guaranteed.
Results depend on multiple factors, including individual circumstances, engagement, effort, and external conditions. Any examples, testimonials, or success stories shared are illustrative only and do not guarantee similar outcomes.

5. Coaching Format, Delivery, and Individual Agreements
Services may include, among others:
One-to-one coaching sessions

Group coaching sessions

Pre-recorded courses and educational content

Live online workshops or webinars

Written, audio, or video materials

Delivery may take place via platforms such as Google Meet, Google Classroom, email, or other digital tools.
Specific terms regarding program structure, duration, pricing, payment, cancellation, rescheduling, and refunds are defined in the individual offer, booking confirmation, or written agreement applicable to each program or service.
In case of any discrepancy, the terms defined in the individual agreement shall prevail over these general Terms.

6. Use of AI-Supported Tools
AI-supported tools may be used to assist in the creation or delivery of certain content (such as text or audio) to improve clarity, accessibility, or language availability.
All coaching, mentoring, and professional services are provided under the responsibility of a human professional.

7. Intellectual Property
All content provided through this website—including texts, videos, graphics, materials, frameworks, and program structures—is protected by intellectual property laws and remains the exclusive property of Monica Diaz – Empowerment 360°, unless otherwise stated.
You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial use only.
You may not reproduce, distribute, modify, sell, share, publish, or create derivative works from any content without prior written consent. Unauthorized use may result in legal action.

8. User Conduct
When using this website, you agree:
Not to misuse, disrupt, or damage the website or its services

Not to infringe intellectual property rights

Not to upload or transmit unlawful, harmful, or offensive content

Not to use the website for unsolicited advertising or spam

We reserve the right to restrict or terminate access if these Terms are violated.

9. Testimonials, Recordings, and Use of Materials
Testimonials, feedback, or success stories are shared only with explicit consent.
Coaching sessions, group sessions, webinars, or mentoring activities may be recorded only with prior written consent, where applicable (e.g. for supervision, credentialing, or educational purposes).
No recordings or materials may be reused, distributed, or published without explicit authorization.

10. External Links and Third-Party Services
This website may include links to third-party websites or services. We are not responsible for their content, availability, or data practices.
Use of third-party platforms is subject to their respective terms and policies.

11. Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for any direct or indirect damages arising from the use of this website, its content, or services, including but not limited to loss of income, data, or business opportunities.
Use of the website and services is at your own risk.

12. Termination
We reserve the right to suspend or terminate access to the website or services if these Terms are violated, without prior notice.

13. Governing Law
These Terms and Conditions, as well as any dispute, claim, or matter arising out of or in connection with the use of this website or the services provided, shall be governed by and construed in accordance with the laws of Switzerland, applicable to sole proprietorships (Einzelfirma).

14. Changes to These Terms
We may update these Terms from time to time.
The version published on this website is the current and binding version.
Continued use of the website after changes are published constitutes acceptance of the updated Terms.

15. Contact Information
Mónica Díaz – Empowerment 360°
Sole proprietorship (Einzelfirma)
Baden, Switzerland
Contact email: [email protected]